Important Messages
Thank you for your time. Here are a few important points that you need to know.
Acrylic Window Cleaning
- For dust removal; lightly moisten a soft cotton or fine micro fiber cloth and wipe evenly across the sheet. Note: Take special care to wipe gently as dust particles can scratch acrylic.
- The material may be cleaned with mild soap solution, PLASKOLITE Plastic Cleaner or compatible cleaners, along with lukewarm water and light pressure of the cleaning cloth.
- Rinse with clean water and dry by blotting with a chamois or soft non-abrasive cloth.
Radiant Heat Panels
- You must plug your heat panel into a thermostat to control the temperature.
- You will need to make sure the cords are secure in the enclosure so your animal does not pull it out. We have made a cord protector to help with this issue.
- The heat panel manufacturers will NOT warranty the panel if the above is not followed properly.
Freighting Racks or Larger Enclosures 5'+
- If you have something in your cart that requires freight, you will need to contact us before proceeding. The website might charge you for a hide or smaller enclosure but not take into account your larger item. To avoid any confusion, please take a screenshot of your order and send it to orders@blackboxcages.com so we can manually process it with a freight quote.