Current Lead Time: Approx. 3 Weeks (depending on order size and customization) HOLIDAYS NOT INCLUDED - Updated: April 22nd, 2024

Important Messages

Thank you for your time. Here are a few important points that you need to know.

Acrylic Window Cleaning

  • For dust removal; lightly moisten a soft cotton or fine micro fiber cloth and wipe evenly across the sheet. Note: Take special care to wipe gently as dust particles can scratch acrylic.
  • The material may be cleaned with mild soap solution, PLASKOLITE Plastic Cleaner or compatible cleaners, along with lukewarm water and light pressure of the cleaning cloth.
  • Rinse with clean water and dry by blotting with a chamois or soft non-abrasive cloth.

Radiant Heat Panels

  • You must plug your heat panel into a thermostat to control the temperature.
  • You will need to make sure the cords are secure in the enclosure so your animal does not pull it out. We have made a cord protector to help with this issue.
  • The heat panel manufacturers will NOT warranty the panel if the above is not followed properly.

Freighting Racks or Larger Enclosures 5'+

  • If you have something in your cart that requires freight, you will need to contact us before proceeding. The website might charge you for a hide or smaller enclosure but not take into account your larger item. To avoid any confusion, please take a screenshot of your order and send it to orders@blackboxcages.com so we can manually process it with a freight quote.